Question 1

Can we sell season subscriptions and memberships?

Accepted Answer

Yes. Configure bundles by number of performances, priority access, differentiated pricing, and renewals with automated reminders. Patrons manage details and benefits in a portal, and you track retention and yield by cycle without spreadsheet gymnastics.

Question 2

Do you support seating charts for proscenium, thrust, or amphitheater layouts?

Accepted Answer

Yes. Design zones, rows, numbered seats, accessibility, and sightlines on an interactive map. Patrons choose seats with transparent pricing, and inventory updates instantly across web and box office to prevent double selling.

Question 3

What about box office and phone sales?

Accepted Answer

They’re wired to the same inventory as your site. Sell from the window or call center with role-based permissions and branded receipts—one occupancy truth for staff and audiences alike.

Question 4

How do payouts work?

Accepted Answer

You connect payment providers and funds route to the theater’s accounts according to your rules—without Fanz taking a revenue share on ticket sales. You get performance- and channel-level reporting to close the month with producers and finance cleanly.

Question 5

Does this work with multiple productions and producers?

Accepted Answer

Yes. Give each production scoped autonomy—permissions, revenue splits, and their own reporting—while the venue keeps central control of the calendar, critical pricing policies, and house-wide standards.

Question 6

Can we use our own domain and design?

Accepted Answer

That’s the core model: white-label on your domain with your visual identity and copy. Audiences shouldn’t “discover” your theater through someone else’s ticketing brand.

Question 7

Is there automation for abandoned carts and win-backs?

Accepted Answer

Yes. Trigger messages when checkout stalls, inventory tightens, or a segment goes cold. Measure conversions so you know which nudges actually fill seats—not just which emails got opened.

Question 8

What does door entry look like on show night?

Accepted Answer

QR validation tuned for peak ingress, aligned with the same inventory you sold online and at the box office. Shorter lines, fewer disputes, and a smoother start to the night.

Fill your house, own your season

The obstacles holding you back

The box office caps your growth

You don't know who came

Multiple shows, one chaos

Marketplaces keep everything

From box office to door scan, one platform for rep seasons, tours, and co-pros—without commissions eating your box office.

Interactive seat map

Season passes & memberships

Marketing automation

White-label on your domain

Live analytics & audiences

QR access control

Everything you need, built in

Box office integrated with the web

PDF ticket designer

Multi-show, multi-date command center

Team roles and permissions

Reputation and reviews

Split payouts for co-productions

Leave the manual method behind

Theaters already growing on Fanz

Microteatro Buenos Aires

The Suburban Players

El Camarín de las Musas

Cuatro Elementos

Teatro Las Grutas

Frequently Asked Questions

Ready to own your ticketing?