Question 1

How fast does the Fanz team respond?

Accepted Answer

We respond within 2 hours during business hours (Monday to Friday, 9 AM – 6 PM Argentina time). Outside business hours, we'll get back to you the next business day.

Question 2

Can I schedule a demo before deciding?

Accepted Answer

Absolutely. You can book a 30-minute video call where we show you the platform live and answer all your questions. No commitment required.

Question 3

Do you offer technical support after I sign up?

Accepted Answer

Yes. Every plan includes support via WhatsApp, email, and live chat. You also get access to the Help Center with guides and video tutorials.

Question 4

What do I need to get started with Fanz?

Accepted Answer

Just an account and a desire to sell tickets. Fanzly AI guides you through setup, and you can have your first event published in minutes.

Question 5

Can I migrate from another ticketing platform?

Accepted Answer

Yes. We help with data migration, white-label site setup, and the transition so you don't lose any sales in the process.

Question 6

Does Fanz take a commission on every ticket sold?

Accepted Answer

No revenue share. Fanz works on a monthly subscription plus a per-ticket fee, and payouts go directly to your account. Your money is yours.

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