Question 1

How do we stop every artist from selling outside and breaking capacity?

Accepted Answer

Centralize presale, comps, and authorized selling in one inventory with explicit rules. Artists can still operate guest lists—inside the system—while door staff validates against the same capacity truth. The room stops depending on someone remembering to update a side thread before doors.

Question 2

Can we run separate caps for floor, mezzanine, and VIP?

Accepted Answer

Yes. Assign capacity by section or access type and stop sales when a bucket hits zero—even if total venue capacity differs by format. That supports dynamic pricing, tables, and room layouts that change night to night without section-level overselling risk.

Question 3

What does door sales look like on show night?

Accepted Answer

Box office and mobile selling use the same stock as your site. Role-based permissions, branded receipts, and instant updates keep artist lists and public QR inventory aligned—so the line moves and finance stays clean.

Question 4

Can we sell bar vouchers or merch with the ticket?

Accepted Answer

Yes. Configure add-ons and bundles in the same cart—prepaid drink packages, limited-run shirts, VIP perks—to lift average order value and reduce redemption queues. Fans buy once; you learn which bundles actually move revenue.

Question 5

How does Fanz help promote the next show to past attendees?

Accepted Answer

Unify purchase, cart abandonment, and attendance into first-party audiences. Send segmented campaigns—like fans who attended last month’s electronic night—with contextual creative and conversion reporting. You stop restarting every announcement from scratch or relying only on organic reach.

Question 6

Do payouts go to our accounts or through Fanz?

Accepted Answer

Fanz is white-label B2B: connect your payment processing so funds route to your organization according to your rules—without the typical marketplace per-ticket revenue share. Country and acquirer specifics are reviewed on a short demo call.

Question 7

Does this work for multiple weekly dates and rotating artists?

Accepted Answer

Yes. Multi-date scheduling and per-show reporting let you compare nights, channels, and segments without mixing formats. Clone templates, repeat policies, and keep venue-wide standards while each date keeps its own lists and caps.

Question 8

How fast is QR ingress at peak door demand?

Accepted Answer

Validation is tuned for door spikes: low-latency scanning with one truth shared across online and box office. Fewer disputes in the queue means more people inside on time—and better bar velocity when the night starts clean.

Your club as the brand, not a listing

The obstacles holding you back

Every artist brings a different link

Door lists that don't actually work

Remarketing resets every show

Commissions that eat the margin

Built for venues that mix in-house programming, guest artists, and last-minute demand spikes—without losing margin or identity inside a generic aggregator.

One real-time inventory

Guest list without conflicts

Capacity per section

Bar & merch upsells

Remarketing with your audience

White-label for your venue

Everything you need, built in

Presale and last-minute sales unified

Guest lists and comps with mobile validation

Live occupancy and sales monitoring

Bar add-ons and experiences

Merch and bundles with the ticket

Cart recovery and win-back automation

Leave the manual method behind

Frequently Asked Questions

Ready to own your ticketing?