Question 1

Can we run multiple rooms in parallel with different capacities?

Accepted Answer

Yes. Each room can have its own schedule, duration, and operational buffers. Guests only see what’s truly left; staff gets separate manifests by room and time.

Question 2

How do we sell a private room without mixing it with public slots?

Accepted Answer

You can publish products with distinct rules—min/max party, package pricing, and private policies—so inventory behaves correctly and privates don’t fight shared teams awkwardly.

Question 3

Does this work for franchises across cities?

Accepted Answer

Yes. Each venue can operate its catalog and availability with aligned identity while headquarters centralizes reporting and standards—clean expansion with partners without losing brand control.

Question 4

Can we show minimum age, dress code, or waivers before charging?

Accepted Answer

Yes. Policies and requirements can be part of the purchase path to reduce misfit players and door friction—fewer improvised exceptions for your team.

Question 5

What about no-shows and late arrivals?

Accepted Answer

Combine reminders, visible policies, and QR check-in to organize entry. The goal is to protect pacing and respect the team’s time inside the room.

Question 6

Do funds go directly to our account?

Accepted Answer

Yes—you connect payment providers and funds route to the organizer without revenue share per ticket. That matters when sets and staffing are high fixed costs.

Question 7

Can we sell gift cards or flexible-date vouchers?

Accepted Answer

Yes. Enable gifts and promos that convert intent into redeemable bookings with clear usage rules—great for gifting peaks without breaking room operations.

Question 8

How does white-label help versus an entertainment marketplace?

Accepted Answer

Your experience sells on your domain with your teaser and your reviews. You build a first-party audience for new rooms and upgrades—without funding a third party’s remarketing on a per-ticket commission.

Immersive bookings, no puzzles

The obstacles holding you back

Slots colliding across channels

Generic checkout for something immersive

Multi-site with shared brand

Marketplaces that steal your data

From teaser to locked door: one platform for timing, upsell, and multi-location expansion—with checkout that reflects your narrative universe.

Bookings by room & slot

Private, birthday & corporate

White-label per location

Cross-sell between experiences

Marketing that fills weekdays

Direct payouts by room & site

Everything you need, built in

Per-room slots & operational buffers

Team min/max & private bookings

Visible briefings, age rules, & policies

Gift cards & redeemable vouchers

Multi-site & franchise workflows

QR check-in & per-room lists

Leave the manual method behind

Immersive networks operating like a modern consumer brand

Enigmax

Frequently Asked Questions

Ready to own your ticketing?