Question 1

Can we sell general admission and a temporary exhibition with different rules?

Accepted Answer

Yes. Each product can carry its own capacity logic, on-sale window, and entry rules—including timed entry for rooms or shows that require it. Buyers see clarity at checkout, and staff operates on a single inventory truth across web and front desk.

Question 2

How does timed entry stay simple for visitors?

Accepted Answer

You define windows, limits, and language that reads cleanly in checkout and reminders. The goal is fewer surprises at the door: visitors arrive with a time, you distribute load through the building, and security and gallery teams gain predictability.

Question 3

Does this work for guided tours with small caps and high demand?

Accepted Answer

Yes. Publish tours with tight capacity, waitlists, and automated confirmations. That keeps guides on schedule, improves punctuality, and replaces the classic “we filled it in the group chat and now nobody knows who is coming.”

Question 4

What about school reservations and institutional groups?

Accepted Answer

You can centralize requests, approvals, and payment in a workflow that replaces endless email loops. Teachers receive a clear confirmation; you get traceable occupancy by date without relying on whoever was at reception that afternoon.

Question 5

Can memberships include perks like the shop or special events?

Accepted Answer

Yes. Structure plans with concrete benefits—discounts, early access, guest passes, or bundles with public programs. The point is to keep renewals and messaging from becoming a monthly manual project.

Question 6

How does this help measure an exhibition or a marketing campaign?

Accepted Answer

With unified sales and categories, you can see performance by exhibition, channel, and ticket type. That feeds programming decisions and sponsor conversations with numbers you are not rebuilding the night before a review.

Question 7

Does money flow through Fanz or directly to us?

Accepted Answer

The product is designed for organizers to get paid without revenue share per ticket. In tight cultural budgets, every point of margin returns to conservation, education, or the next curatorial season.

Question 8

Can we keep accessibility visible without adding checkout friction?

Accepted Answer

Yes. Accessibility is communicated with the same clarity as price: understandable categories, visible policies, and post-purchase messaging that reduces back-and-forth at the door. The outcome is dignity for visitors and fewer improvised exceptions for your team.

Capacity, timed entry, your brand

The obstacles holding you back

Crowding without governed time slots

School groups managed by hand

Exhibitions without impact data

Brand diluted in aggregators

From ticket to gallery experience: one layer for admissions, temporary exhibitions, and the community that returns.

Timed entry by slot

Add-ons & bundles

Cultural memberships

Guided tours with fine capacity

Professional school groups

Accessibility & inclusion

Everything you need, built in

General admissions & temporary exhibitions

Timed entry & capacity governance

Guided tours & educational events

School & institutional group bookings

Memberships & recurring benefits

Accessibility & clear categories

Leave the manual method behind

Frequently Asked Questions

Ready to own your ticketing?