Question 1

What is Fanz?

Accepted Answer

Fanz is a white-label ticketing platform that lets you sell tickets under your own brand, on your own domain, with money going straight to your account.

Question 2

How much does it cost?

Accepted Answer

Every plan is custom. Tell us about your events and we'll build a proposal — no cookie-cutter tiers.

Question 3

Can I use my own domain?

Accepted Answer

Yes. Connect your domain and your audience never sees Fanz. 100% white-label.

Question 4

How do I receive payments?

Accepted Answer

Payments go directly to your Stripe or Mercado Pago account. For high-volume operations, we also offer managed settlement.

Question 5

Does it work for large events?

Accepted Answer

Yes. We've supported events with 30,000+ attendees with high availability and real-time capacity control.

Question 6

Do you offer support?

Accepted Answer

Yes — chat, email, and WhatsApp. Every client gets a dedicated Account Manager.

Question 7

Can I migrate from another platform?

Accepted Answer

We handle everything. Our team runs the full migration — event history, buyer database, configurations — and you're live in minutes.

Question 8

What does Fanz AI include?

Accepted Answer

Six tools: storefront builder from a prompt, omnichannel support via Univox, self-improving campaigns, copy generation, a 24/7 copilot, and automatic audience segmentation.

Pricing built for your events

How many tickets do you expect to sell per year?

Got questions? We have answers

How many tickets do you expect to sell per year?