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Communications

Every email, automated and on-brand

Purchase confirmations, reminders, PDF tickets, abandoned cart recovery, and feedback. Set up once, runs on every event.

Compra completada
T

Teatro Municipal

tickets@teatromunicipal.com

Enviando...

¡Tus entradas para Noche de Jazz!

2x General.pdf
Calendario

0+

Emails sent per month

0.8%

Delivery rate

0%

Average open rate

$0

Additional cost

Automated Emails

5 emails that send themselves

Configure templates once. The system handles the rest on every event.

✉️
Confirmación de compraEnviado
EventoNoche de Jazz en Vivo
Entradas2x General
Total$17.000
2x General.pdf
.ics
  • PDF tickets with QR attached
  • Calendar invitation included
  • Optional Google Meet link
  • Different template per ticket type
  • Personalization with name and event

Visual Editor

Build professional emails without code

Visual block editor with desktop and mobile preview.

  • Text blocks with personalization
  • Images, buttons, and dividers
  • Social media icons auto-detected
  • Desktop and mobile preview
  • Reuse designs across campaigns
  • Dynamic fields: name, event, ticket
Editor de emails
Logo + Header
Texto
Imagen
Botón CTA
Divisor
Redes sociales
Drag & drop · Sin código

Manual Emails

Email your attendees whenever you want

Compose, schedule, and segment by ticket type.

Emails manuales+ Crear email

Info logística del evento

Todos · 15 Abr

Enviado

Cambio de horario

VIP · 18 Abr

Programado

Afterparty exclusivo

VIP ·

Borrador
  • Send to all or filter by ticket type
  • Schedule sends for later
  • Send a test before going live
  • Duplicate sent emails as drafts
  • Status table: Draft, Scheduled, Sent
  • Complete send history

White Label

Your brand on every email. Fanz invisible.

Logo, colors, and sender name. Buyers never see Fanz.

Your logo in the headerYour brand colorsYour name as senderYour verified email domainNo Fanz branding
Email preview
Marca blanca
F

Fanz

noreply@fanz.com

Ver mis entradas

Infrastructure

Reliable delivery powered by Amazon SES

Amazon SES

Enterprise sending infrastructure with high deliverability.

Round-robin

Automatic distribution across your verified emails.

Full tracking

Per-email status: sent, opened, bounced, complained.

2,000/day per sender

Add more verified emails to scale without limits.

Event Communications

Full control over your emails

Every aspect of your event communications, under your control.

Visual email builder

Text, image, button, divider, and social blocks. Drag-and-drop, no code.

Dynamic personalization

Attendee name, event, ticket type — auto-inserted.

Per-ticket templates

Different designs for VIP, General, and each ticket type.

Test before sending

Send a test email to verify design and content.

Manual broadcasts

One-off emails to all or filtered by ticket type.

Schedule sends

Draft now, send later. Full timing control.

How It Works

Activate communications in four steps

Open Communications

Go to any event's Communications tab.

Configure automated emails

Set up purchase, reminder, and feedback templates.

Customize the design

Add your branding and personalization tokens.

Send or schedule

Automated emails run on their own. Manual ones whenever you want.

Frequently asked questions

1,000+ organizers already on board

Ready to own your ticketing?

Join 1,000+ organizers who ditched generic platforms and built their own with Fanz.

Get started for free
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