Goethe-Schule
"3D seating maps eliminated 65% of parent queries."
At a Glance
Industry
School
Location
Buenos Aires, Argentina
Size
1,500+ families, 20+ events/year
Client since
2023
The Challenge
Goethe-Schule hosts theater performances and concerts in an auditorium with assigned seating. Parents struggled to understand seat locations from a flat map, leading to a flood of queries and complaints on event days. The administrative burden of answering seating questions was significant.
The Solution
Fanz implemented interactive 3D seating maps that let parents visualize their exact view from any seat before purchasing. The intuitive interface reduced confusion dramatically. Combined with automatic seat assignment for group purchases, the school cut event-day queries by 65%.
Results
3D
Interactive seating
-65%
Seat-related queries
What they say
The 3D seating maps were a game-changer. Parents can see exactly where they'll sit before buying. Queries dropped by 65% overnight.
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