Teatro El Cubo
Its founder built it in 2005 to erase every wall between stage and audience. Only one was left standing — the digital one — and it came down when they left Plateanet: sales are up 42%.
概要
業種
Theater
所在地
Zelaya 3053, the artists' alley — Abasto, Buenos Aires
規模
205 fixed seats, 280 with movable ones • the biggest venue on the independent circuit
ご利用開始
2025
課題
El Cubo is not a rented theater: Jorge Vidoletti — playwright, director and master builder — designed and raised it in 2005 on pasaje Zelaya, the Abasto block with more theaters per metre than any other in Buenos Aires. Every architectural decision chases the same goal: dissolving the fourth wall so the 205 fixed seats (280 with the movable ones) breathe with the stage. "Architecture rules," Vidoletti wrote. But ticket sales contradicted the manifesto: they lived on Plateanet, a third-party platform with someone else's brand, a seat map that wasn't his room, and the audience — the one his architecture pulls closer — sitting in somebody else's database. The only wall still standing was the digital one.
ソリューション
At teatroelcubo.com.ar the venue rules on the internet too: its own domain, logo, tickets and mailing. The 3D reserved-seating map reproduces the room exactly as Vidoletti conceived it — and since the movable seats change the layout from show to show, the map is rebuilt with them: the audience picks their real seat in the real room. AI marketing works a database that now belongs to the theater: campaigns by genre and by play, cart recovery, promotions for the shows that need a push. And the conversation with the audience — the venue's founding obsession — no longer ends when the curtain falls: an AI agent answers 96% of enquiries at any hour and escalates the rest to the team. Since then, sales have grown 42%.
成果
+42%
Sales growth since running on Fanz
96%
Of support enquiries automated
280
Seats in a room designed millimetre by millimetre
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